Legal

Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: April 11, 2026

Welcome to Web o Adz ("we", "our", "us"), a digital marketing and IT services company operated by VD Hosts, based in Mumbai, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website weboadz.in or any of our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Web o Adz is an AI-powered marketing and IT agency that provides services including social media management, SEO, performance marketing, web development, brand identity, PR & media coverage, and marketing automation.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our site, and information from third parties.

Information You Provide

  • Contact details: Name, email address, phone number, and company name when you fill out contact, booking, or enquiry forms.
  • Account information: Email, password, and profile details when you register as a client.
  • Payment information: Transaction IDs and billing details processed through Razorpay. We do not store card numbers or sensitive payment data directly.
  • Communications: Messages, queries, and feedback you send us via chat, email, or WhatsApp.
  • Project content: Files, briefs, and documents you upload as part of service delivery.

Information Collected Automatically

  • Usage data: Pages visited, time spent, clicks, and referring URLs.
  • Device data: IP address, browser type, operating system, and screen resolution.
  • Cookies & local storage: Session identifiers, preferences, and analytics data (see Section 4).
  • UTM parameters: Campaign source, medium, and campaign names to understand how you found us.

Information from Third Parties

  • Analytics data from Google Analytics and Google Search Console.
  • Social media profile data you voluntarily submit to our Digital Presence Analyzer tool.
  • Payment status updates from Razorpay.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services.
  • To respond to your enquiries, bookings, and support requests.
  • To process payments and send invoices.
  • To send service updates, project reports, and important notifications.
  • To send marketing communications (only with your consent; you may opt out at any time).
  • To personalise your experience on our website.
  • To analyse site performance and improve user experience.
  • To comply with legal obligations under Indian law.
  • To prevent fraud and ensure the security of our platform.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. For full details, please read our Cookie Policy.

In brief, we use:

  • Essential cookies: Required for the website to function (sessions, CSRF protection).
  • Analytics cookies: Google Analytics to understand visitor behaviour.
  • Preference cookies: To remember your settings and language preferences.
  • Marketing cookies: To measure the effectiveness of our ad campaigns (Google Ads, Meta Pixel).

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

5. Sharing of Information

We do not sell your personal data. We may share your information only in the following situations:

  • Service providers: Trusted third parties who assist us in operating our business (e.g., Razorpay for payments, Google for analytics, hosting providers). These parties are contractually bound to protect your data.
  • Legal requirements: If required by law, court order, or government authority in India.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.
  • With your consent: In any other situation where you have explicitly agreed.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Password hashing using industry-standard algorithms.
  • Role-based access controls limiting employee access to personal data.
  • Regular security audits and vulnerability assessments.

While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

  • Client account data is retained for the duration of the contract plus 3 years.
  • Contact form and chatbot submissions are retained for 12 months.
  • Payment records are retained for 7 years as required under Indian taxation laws.
  • Analytics data (anonymised) may be retained indefinitely.

8. Your Rights

Under applicable Indian privacy laws and the Information Technology Act, 2000 and its amendments, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Withdraw consent: Opt out of marketing communications at any time.
  • Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at hello@weboadz.com. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., VD Hosts, social media platforms). We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

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